RealPage Utility Management Fees $1.8M Class Action Settlement 2024:Eligibility Details & Claim Process

Over the last several years, the residential property management sector has been subjected to much criticism about the fees that are charged to renters. One of these cases that received much attention is the class action settlement that was reached in the amount of $1.8 million and included RealPage Utility Management costs. An in-depth examination of the case will be presented in this article. It will investigate the history of the case, the legal actions that took place, the ramifications of the settlement, and what it means for renters going forward.

Has RealPage Utility Management charged you a price for administrative services? A settlement of $1.8 million was reached between RealPage Utility Management and the plaintiffs to satisfy allegations that the company had engaged in improper collection agency behaviour by charging administrative fees on monthly bills.

The corporation is accused of breaking Maryland law by the plaintiffs in the class action case, who say that the company was functioning as an unregistered collections agency. There are allegations that the corporation sends monthly bills to customers for the payment of utilities and other expenses, including administrative fees that were not authorized.

RealPage Utility Management Fees $1.8M Class Action Settlement 2024

For a considerable amount of time, RealPage Inc. has been a key participant in the residential property management sector. RealPage is a leading supplier of property management software and professional services.

The RealPage Utility Management service is one of their offerings, and it provides property managers with solutions for utility billing. These solutions assist property managers in managing and distributing utility bills among renters. Concerns were raised, however, over the disclosure of information and the fairness of the prices that were paid to renters for these services.

A class action lawsuit was filed against RealPage in 2023, claiming that the firm had levied high and hidden utility management costs on prospective renters. The case was filed against RealPage. The plaintiffs asserted that not only were these fees too high,

but they also did not provide enough disclosure information, which was a violation of consumer protection legislation. A settlement of $1.8 million was reached after the lawsuit, which has significant repercussions not just for RealPage but also for the tenants who were impacted by these costs.

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Overview of RealPage Utility Management Fees $1.8M Class Action Settlement

Article Title RealPage Utility Management fees $1.8M class action settlement.
Amount $1.8M
Post typeFinance

From the Initial Allegations to the Final Settlement: The Legal Process

The legal actions that surrounded the RealPage Utility Management fees started with a group of tenants who alleged that they were unjustly charged for utility services at the beginning of the proceedings. Under the allegations made in the case, RealPage is accused of adding a variety of fees to the utility bills of renters without providing enough notice, which resulted in inflated rates. The plaintiffs asserted that these tactics breached several consumer protection statutes, including those that pertain to business practices that are unfair and misleading.

RealPage Utility Management Fees $1.8M Class Action Settlement

As the case gathered pace, other tenants arrived with concerns that were similar to those that had been lodged, which resulted in the development of a class action lawsuit. At the same time that they demanded reimbursement for the overcharges, the plaintiffs also demanded that RealPage alter its billing processes to avoid such incidents in the future. RealPage agreed to compensate impacted renters and alter its invoicing methods as part of the settlement agreement, which ultimately resulted in a settlement payment of $1.8 million.

Exploring the Settlement in More Detail: What It Means for Tenants Who Have Been Affected

A big success for the tenants who were participating in the class action case is represented by the settlement amount of $1.8 million. RealPage has agreed to reimburse impacted renters for the high fees that they were charged as part of the conditions of the settlement agreement. There will be a range of compensation amounts, with some renters obtaining more large refunds than others. The amount of compensation will vary based on the magnitude of the overcharges.

RealPage has agreed to make modifications to its business procedures regarding the invoicing of utilities, in addition to providing monetary compensation. This includes procedures to guarantee that renters are only paid for the amount of utility use that they consume, as well as better disclosure of costs, increased transparency in invoicing, and enhanced transparency. The end goal of these efforts is to reestablish confidence between RealPage and the tenants that they serve and to avoid further issues from occurring.

Eligibility details

Every individual to whom RealPage Utility Management, Inc. received a monthly statement reporting the use of utilities at a Maryland home, which included an administration charge throughout the period commencing April 1, 2017, and continuing through and including June 30, 2023.

A total of roughly 233,000 individuals are included in the Settlement Class.

Proof of Purchase

This is a required proof. 

Sign in to the settlement website by entering the Claim Number and the PIN Number that is printed on the notice that was sent to you via email or postal mail.

You must provide your Claim Number and PIN Number in the same manner as they are shown on your Postcard or Email Notice.

If you have not been sent a notice by email or postcard, including a pre-assigned claim number, but you think that you are a member of the class in this case,

Additional information

By the proposed settlement, RealPage Utility Management, Inc. will contribute about 1,800,000 dollars to a Class Action Settlement Fund. After subtracting monies to pay for the costs of the Class Action counsel and the fees of lawyers, this Class Action Settlement Fund will be utilized to provide payments to all Class Members who have filed valid claims. Under the terms of the agreement, RealPage Utility Management, Inc. will be absolved of any responsibility to any Class Members.

Possible Future Updates: What Does RealPage and Utility Management Have in Store for Us?

The settlement of $1.8 million is a crucial chapter in the continuing discussion over the costs that are charged for utility management. However, it is quite improbable that this will be the last word on the subject. It is reasonable to anticipate that further legal action and regulatory scrutiny will be taken in this area as more tenants become aware of their rights and as more instances of unfair fees have been brought to light.

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The settlement serves as a wake-up call for RealPage, prompting them to reevaluate their business methods and make certain that they are by the rules applicable to consumer protection. It is quite probable that the corporation will continue to be subjected to criticism from tenants, advocacy organizations, and authorities over the improvement of their billing methods and the provision of more transparency.

Conclusion

The settlement of the class action lawsuit over the fees charged by RealPage Utility Management serves as a potent reminder of the significance of openness and justice in the residential property management market. The case highlights the importance of renters being cautious about the terms of their lease agreements and speaking out if they feel they have been charged unjustly that they believe they have been charged.

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As a result of the settlement, property managers and businesses like RealPage are made aware of the possible hazards associated with omitting to disclose fees, as well as the potential legal and financial ramifications that may result from such actions. Moving ahead, it is essential for all parties concerned to make openness and fairness their top priorities in their interactions. This will ensure that renters are treated with respect and that their rights are protected.

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